Be aware, there are SCAMS everywhere!  

Remember not to give out your personal information to anyone, including your Online Banking credentials!

Stay Safe from Scammers!

Convenient Online Banking

with Freedom banking

When you sign up for online banking, you will be using our new self-enrolling option. Account information will be available 24 hours a day, 7 days a week. With the ever-increasing risk of online fraud, it is important to safeguard your financial information. First State Bank has created Online Security best practices to follow when accessing your finances online. 

Register

Registering for online banking is easy. Visit our Online Banking Login button displayed at the top of the screen. You will register as a New Freedom Banking User, and when prompted, you will choose the option I Know My Social Security Number, quick and easy! Once you have completed your registration, download our Mobile App, you can find it in your Apple or Google app store under, Big On Mobile (see link below). If you have questions or need help with the form Contact a Personal Banking Specialist or stop by one of our Branches.

Register Now

Freedom Banking Allows You To

  • View account balances
  • Access account history
  • Make loan payments
  • Transfer funds between accounts
  • Use our Bill Pay service
  • View check and deposit images
  • Access e-Statements
  • Set Account Alerts
  • Download account information into money management programs such as Quicken and Microsoft Money

Paying Bills Online

First State Bank offers Bill Pay to help make your life easier by eliminating checks. Now you can pay anyone in the U.S. from your designated checking account. Bill Pay is safe, convenient, and easy to use. 

With Bill Pay You Can

  • Add Payees
  • Set up automatic payments
  • Review history
  • Set up notifications
  • To get started, contact one of our Personal Banking Specialists.
    Bill Pay Terms & Conditions

Account Access Over the Phone With Companion Line

First State Bank provides access to your checking, savings, CDs, IRAs, and loans using your phone.
Bringing you convenient service is another way that we are Big on You!

Enrolling in the Companion Line

  1. Enter your user id and pin code. For security purposes, please Contact Us.
  2. Key in the phone number that accesses the Companion Line most frequently (referred to as the primary number), and any other numbers that you may call in from. These may be stored as mobile, home, or work numbers. If calling in from the primary number to log in, the challenge question is passed by during login. Note: International numbers may be accepted as a registered number.
  3. Set up three challenge questions. Please note that the date must be entered in the following format MM/DD/YYYY. Below is a list of possible challenge questions.
    1. What is your oldest sibling’s birthday month and year?
    2. What is your youngest sibling’s birthday month and year?
    3. How many grandchildren do you have?
    4. What were the last four numbers of your childhood phone number?
    5. How old were you on your first date?
    6. How many pets did you have before age 10?
    7. What is the numeric street address of your childhood home?
    8. How many different schools did you attend?
    9. What is your anniversary date?
  4. Create a site key. You may record your own message or choose one from the list.
  5. Finally, change your PIN code for the Companion Line. Enter the specifications for the pin code. The pin code that you choose must be between 4 and 8 characters. The pin code cannot contain repeat characters.

Companion Line Provides You With

  • Secure account access 24/7
  • Real-time account information
  • Multi-layered authentication for added security
  • Access Account Balance and History Information
  • Transfer between Accounts
  • Make Loan Payments
  • Set Account Alerts
  • Locate Branch and ATM Locations
  • Access to English or Spanish

Access Numbers

575.835.8282 - in the Socorro area
1.800.385.5919 - everywhere else

Once you have completed the enrollment process you can access your account information at any time. To access your account information, follow the prompts within the Companion Line. If you need assistance when accessing the Companion Line, please Contact one of our friendly team members.