In order to best serve you our customer we may require shared access to your screen for support purposes. We will not make any system or software changes as we will only be providing visual guidance in order to ensure our products are working as efficiently as possible for your banking use. You agree to release First State Bank from any and all liability, loss or damage arising out of or relating to your granting of shared screen access.
Please select the following box indicating your acceptance of our First State Bank team member; if necessary, accessing your shared screen and release of liability. Thank you for allowing First State Bank the opportunity to ensure we exceed your banking expectations.
This applies to both Debit & Credit cards.
You must sign up on mycardstatement.com before downloading the MyFSBCard app.
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Debit Card Customer Service:
Credit Card Customer Service:
Lending Department Customer Service:
Mon - Fri: 9:00 am - 5:00 pm
Sat & Sun: Closed
The FDIC Call Center will direct your call.
FDIC hours of operation:
8:00 am - 8:00 pm ET
Monday - Friday
9:00 am - 5:00 pm ET
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