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Why is First State Bank merging with Citizens Bank?

We are excited about the opportunities this partnership creates for our customers and communities. The combined organization will offer enhanced products, services, and technology, backed by greater resources and expertise.

 

What will happen to First State Bank Accounts?

No immediate action is needed; we will mail you a comprehensive transition guide with step-by-step instructions in advance to system changes.

 

Do I need to get a new debit card or order new checks?

First State Bank customers will receive advance notice and detailed instructions at a later date. At this time, customers should continue banking as they normally would.

 

Have hours and locations changed?

Current branch hours remain unchanged at this time.

Will online and mobile banking change?

Online and mobile banking will continue as normal. Future updates and enhancements will be communicated in advance.

 

Is my money safe?

Yes absolutely, your accounts remain secure and protected. This change does not affect the safety of your deposits, and we remain committed to continuing trusted financial services as before.

 

Will my account number or routing number change?

First State Bank customers will receive advance notice and detailed instructions for any new account numbers if necessary. At this time, customers should continue banking as they normally would.

 

Are the people at my local branch staying?

Yes, keeping your local banking team intact is our goal.